By using this website Thrive Coaching, you agree to use it respectfully and for lawful purposes only. All content on this Site belongs to Thrive Coaching, so please don’t copy or reuse anything without permission. I do my best to keep the information on this site accurate, but I can’t guarantee everything will always be up to date, error-free, or available. I’m not responsible for any loss or damage that may occur from using the Site or from any links to other websites. If these terms change, I’ll update them here, and by continuing to use the Site, you accept the updated terms. If you have any questions, feel free to contact me.

I only collect personal information if you choose to share it with me; for example, if you fill out a contact form or send me an email. I use that information solely to respond to you and will not sell or share it with anyone unless required by law. Any personal information is handled in line with the New Zealand Privacy Act 2020, and you’re welcome to ask to see it or have it corrected at any time by contacting us. By using this Site, you agree to this Privacy Policy, and if anything changes I’ll update it here.

I fully understand that life happens and things come up, and I do my best to be flexible. However, to respect your time and mine, the following cancellation policy applies: 

• A minimum of 12 hours’ notice is required to cancel or reschedule a session without charge. 

• Cancellations with less than 12 hours’ notice will be charged in full, except in cases of emergency or at my discretion. 

• If you're running late, please let me know. I’ll always do my best to give you a full session, but if I have back-to-back bookings, I may need to finish at the original end time. 

• If I (your trainer) need to cancel, I’ll also aim to give 12+ hours’ notice, and the session will be rescheduled or credited. 

In order to keep things running smoothly, the following applies in regards to payments: 

• Payments: Sessions must be paid for on or before the day of training, unless we’ve agreed otherwise. If you train with me more than once a week, payment for your total week’s training is due on or before the day of your final weekly session. 

Thanks for respecting my time, and I’ll always respect yours in return!